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BOOKING POLICY

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Hotel Room Rates

  • The room rates quoted are subject to 10% service charge and prevailing government tax.  Government tax is not required as of today.
  • The room rates are in Hong Kong Dollars (HKD). The approximate exchange rate is USD1 = HKD7.75.
  • Breakfast is NOT included in the room rates but can be arranged during the booking process.
  • The rates are only valid for reservations made during the event period from 18 to 23 August 2016 through the TTS 2016 Official Housing Agent c/o International Conference Consultants Ltd (ICC).  All bookings for dates outside the event period will be subject to availability.
Deposit and Payment
  Grand Hyatt and Renaissance Other Hotels
Deposit by credit card guarantee or bank transfer Two-night room charge per room booked One-night room charge per room booked
Balance Balance of payment of the dates reserved for each room can be settled with hotel upon check-in or directly to ICC before 15 July 2016.

Group of 10 or more, separate booking terms will apply.

Confirmation of Hotel Bookings
On receipt of the completed Hotel Reservation Form and the hotel deposit, a hotel booking confirmation issued by ICC will be sent by e-mail within 72 hours.  The confirmation is a proof that the booking has been made and the deposit has been received. 

Cancellation and Refund
ICC should be notified in writing of all cancellations.  Refunds for cancellations of rooms or room nights will be subject to the following deadlines and charges:

 

Charge per room
Grand Hyatt and Renaissance Other Hotels
Cancellation before or on 15 April 2016 One-night room charge per room cancelled No Penalty
Cancellation between 16 April to 15 July 2016 Two-night room charge per room cancelled One-night room charge per room cancelled
Cancellation, change or shorten period of stay or no-show after 15 July 2016 Full room charge of entire period of stay and/or unused nights will be charged as cancellation fee.

All cancellation charge will be charged by ICC or hotel directly.
All refunds will be made within 30 days AFTER the confirmation of cancellation.

Arrival Dates
If you are crossing the “International Date Line” please take into consideration the time difference and check that your arrival date in Hong Kong (GMT+8) is correct. Please be reminded to cross check your flight ticket of your actual arrival date to Hong Kong.

Early check-in and late check-out
Reservations for early check-in and late check-out will be subject to room availability and additional charges may apply, depending on the hotel’s availiability.

Group Booking
Group booking policy will apply for 10 rooms or above. 

Name Changes for Hotel Bookings and No Shows
Participants may substitute the names from the same organization provided that they notify ICC 72 hours prior to the date of check in and the period of stay must remain the same as the original booking.  In the event of no-shows, all payments will be non-refundable and 100% of the amount for the entire duration of the stay will be charged by the hotel or ICC.

Communication
All enquiries, changes or cancellation of room reservations should be addressed to ICC and NOT directly to the hotel.

TTS 2016 Official Housing Agent
International Conference Consultants Ltd.
Tel: +852 2559 9973
Email: tts2016-hotel@icc.com.hk